Last updated: August 2026
Who We Are
InnerLocus is the trading name of Fadela Benayache. I am responsible for the personal information you provide through this website and my services. For the purposes of UK data protection legislation, I act as the data controller.
I am registered with the Information Commissioner’s Office (ICO).
ICO Registration Number: ZC074600
Website: https://innerlocus.co.uk
If you have any questions about this Privacy Policy or how your personal information is handled, please contact me at admin@innerlocus.co.uk
What Personal Information I Collect
Depending on how you interact with InnerLocus, I may collect your name, email address, telephone number (where provided), information submitted through contact forms, booking information, newsletter subscription details (where you choose to subscribe), and any information you choose to share during discovery calls or wellbeing sessions.
Some information shared during sessions may constitute special category personal data relating to your wellbeing. This information is treated with the highest level of confidentiality and is only processed where permitted under UK data protection legislation.
How Your Information Is Used
I use your personal information to respond to enquiries, arrange and manage appointments, deliver wellbeing sessions, courses and workshops, provide resources you have requested, send newsletters where you have given your consent, improve my services and website, and meet legal, professional and administrative obligations.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), I process personal information using one or more of the following lawful bases: your consent, the performance of a contract, legitimate interests, or compliance with a legal obligation.
Where I process special category personal data relating to your wellbeing, I do so only where permitted under Article 9 of the UK GDPR. This may include where you have provided explicit consent or where processing is necessary for the provision of my wellbeing services and the proper management of my professional relationship with you.
Confidentiality
I aim to provide a safe, respectful and confidential space for all clients. Information shared during sessions will remain confidential unless you have given your consent, I am required to disclose information by law, or there is a serious concern regarding your safety or the safety of another person.
As part of my commitment to maintaining professional standards and providing a high standard of care, I undertake ongoing professional supervision and mentoring. Where aspects of my work are discussed for these purposes, all identifying information is removed so that clients cannot be identified.
How I Store and Protect Your Information
I take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
Written session notes are stored securely in locked physical storage and are only accessed when necessary for the purpose of providing my services. Digital forms and electronic records containing personal information are password protected and stored securely.
I also use trusted third-party providers to support the operation of my business, including website hosting, booking systems, Google Workspace services and other online communication platforms. These providers maintain their own privacy and security measures.
I regularly review my data handling practices to help ensure your information remains secure.
Cookies
This website uses cookies and similar technologies to improve your browsing experience and help the website function effectively.
Essential cookies are required for the website to operate properly and cannot be disabled. I may also use Google Analytics, through Google Site Kit, to collect anonymised information about how visitors use this website, such as which pages are visited and how users interact with the site. This information helps me understand website usage and improve the services and content provided.
Where required by law, non-essential cookies, including analytics cookies, will only be placed after you have provided consent. You can manage your cookie preferences at any time or disable cookies through your browser settings.
For more information about the cookies used on this website, please see the Cookie Policy.
Embedded Content
Pages on this website may include embedded content such as videos, maps or other media from third-party websites. Embedded content behaves in exactly the same way as if you had visited the third-party website directly and may collect data about you, use cookies and monitor your interaction with that content in accordance with the third party’s own privacy policy.
Who I Share Your Information With
I do not sell, rent or trade your personal information.
Your information will only be shared where it is necessary to provide the services you have requested, where you have given your permission, where I am legally required to do so, or in anonymised form for the purposes of professional supervision or mentoring.
How Long I Keep Your Information
I retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, professional and administrative requirements. When information is no longer required, it is securely deleted or destroyed.
Your Rights
Under UK data protection law, you have the right to request access to the personal information I hold about you, request correction of inaccurate information, request deletion of your information where applicable, withdraw your consent where processing is based on consent, object to certain types of processing, request restriction of processing in certain circumstances, request a copy of your personal information in a portable format where applicable, and make a complaint.
If you wish to exercise any of these rights, please contact me using the details above. If you are not satisfied with how your personal information has been handled, you also have the right to complain to the Information Commissioner’s Office (ICO).
Where Your Information Is Sent
Information submitted through this website may be processed by trusted third-party providers that help operate the website and deliver my services, including website hosting, Google Workspace services and, where applicable, email communication providers. Visitor enquiries may also be checked using automated spam detection services.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in legislation, my services or business practices. The latest version will always be published on this page.